Atlanta SPIN, SharePoint, and ISO 9001:2008 Document Control
I had a great time presenting at the Atlanta SPIN (Software & Systems Process Improvement Network) meeting on Wednesday January 20, 2010. The topic was using SharePoint to satisfy the requirements of the ISO 9001: 2008 standard, specifically Section 4.2.3 Control of Documentation.
In today’s economy, providing a product of the highest quality will help differentiate your product line from your competitor’s, and provide a strategic advantage. Many customers are now demanding that their suppliers conform to the ISO 9001: 2008 standard.
From http://www.iso.org/, The ISO 9001:2008 standard specifies requirements for a quality management system where an organization needs to demonstrate its ability to consistently provide product that meets customer and applicable statutory and regulatory requirements, and aims to enhance customer satisfaction through the effective application of the system, including processes for continual improvement of the system and the assurance of conformity to customer and applicable statutory and regulatory requirements. ISO 9001:2000 and ISO 14001: 2004 were implemented by more than a million organizations in 175 countries.
Satisfying and implementing all the requirements of the ISO standard is a large undertaking and requires the support of the entire organization. The intent of this presentation is to describe how Microsoft Office SharePoint Server 2007 can be used as a tool during this undertaking, specifically in satisfying the requirements stated in Section 4.2.3 Control of Documentation. In order to be ISO 9001:2008 certified, your organization must develop and document a procedure to control quality documents. The requirements of ISO 9001:2008 are generic and are intended to be applicable to all organizations, regardless of type, size and product provided. Remember the guidance offered by the standard is prescriptive rather than descriptive. In other words, how you implement control of quality documents is up to you, as long as you show that you have satisfied the stated requirements.
Additional Information
I’ve attached the Atlanta SPIN presentation for reference (click here to download).
For more information on this topic, please see my previous post Build an ISO 9001:2008 Compliant Document Management System with SharePoint.
About Atlanta SPIN
The vision of Atlanta SPIN is to help create a business community competitive in a twenty-first century global marketplace through proactive sharing of process and product development improvement models, ideas, and techniques. Our mission is to provide educational, scientific, and practical information about process and development improvement for its members, other SPIN and professional organizations and the business community in furtherance of our vision.
Atlanta SPIN provides a forum for the free and open exchange of experiences and ideas in process, people and enabling technologies. Our purpose is to: 1) to enhance our membership’s knowledge and skills through an active program of networking, publication, recognition of excellence, and mutual support, and, 2) to help sustain organizational commitment to the improvement of quality, process capability and organizational maturity for software and systems development, acquisition, and delivery of related services.
Good article for them who really want to control their business or organization and this is really helpful article. Thanks for sharing
Control of documents and control of records as stated in ISO9100 and AS9100 are essential in getting an ISO9100 certification or AS9100 in aerospace industry. Being certified is a serious business that’s why we are now working with an AS9100 registrar in order for us to be AS9100 certified.